Network Support Services
When your company’s network is down, your business loses money and productivity. You need a reliable network support team on call, to bring your systems online. When you are being partner with Rushda Soft, you get fast, personalized network support services 24/7 hours.
Network Support
To ensure getting the quickest solution to network support issues, you need to call a trusted network service provider. For decades, Rushda Soft has been solving headaches for businesses of all sizes. The team of Rushda Soft begins working on your network issues from the moment you contact us.
The network system may crash because of
- Viruses
- Hacking
- Power outages
- Failed or faulty software patches
- Natural disasters
- Changes in the configuration of devices
- Mismanagement of devices
- Human error
With all these factors working against network infrastructure, it isn’t a question of whether or not network system will fail, it’s a matter of when. When it happens, do you have the most reliable support services on your side?
FOR YOUR BUSINESS
YOU NEEDS AN RUSHDA SOFT MANAGED FIREWALL
Proactive Maintenance
Your network is only as good as the infrastructure that supports it. Rushda Soft network services cover routine maintenance, testing, and updates to your network to keep your systems up and running smoothly and prevent breakdown and failure before it happens.
Dedicated Tech Team
How can Rushda Soft respond to your network problems so quickly? Rushda Soft has a team of highly skilled and trained technicians on call whenever you need them. Our teams have been providing network support services for decades, and there is no issue too big or small for us to tackle for your company.
On-Site IT Support
Sometimes, your IT problems need a one-on-one, in-person approach. Rushda Soft has a team ready to provide network support services directly at the source of the problem. Rushda Soft promises IT network support, when and where you need it.
Support Desk
Rushda Soft is available for network support 24/7. Your team will get to work from the moment you contact us. Sometimes the problem can be fixed through remote services via phone call, screen sharing, or remote access (assuming control of the affected computer while off-site). Other times, you may need the team to come to your office to address your network issues. Either way, our team is ready to solve your infrastructure emergencies quickly and thoroughly.
Service Level Agreement
Rushda Soft will outline every covered service in your service level agreement to eliminate surprise costs and uncovered services. Rushda Soft provides several packages—everything from complete coverage to remote-only or tools-only support. Rushda Soft will help you find a service level agreement just right for your business’s IT network support needs.
Other Services
Rushda soft provides network support services. We are also ready to tackle all your IT needs, including
Firewall
- Next-Generation Endpoint Protection
- Business Continuity Solutions (Backup/Disaster Recovery)
- Spam Filtering
- 24/7 Network/Server/Workstation Monitoring
- Patch Management
- Network Documentation
- Dark Web Monitoring
- Phishing Simulations
- Security & Awareness Training
Rushda Soft Network Support Solutions
Our Managed Remote Solution allows you to connect to your network from anywhere, in 5 seconds or less on average. Multiple connection support for Mac and PC.
- IPSEC Point-to-Point VPN
- SSH VPN Service
- SSL VPN Service
- Microsoft Terminal Server, Remote Desktop Services
- Custom Secured Access applications
Cloud Services & Support of your network
Rushda Soft manages and supports cloud apps, infrastructure, and architecture so your business can get the most of your cloud-based tools.
- Cloud-Based applications such as Office 365
- Cloud Infrastructure
- Core Business Apps
- Cloud Integrations and Security Tools
Having your infrastructure and applications hosted in the cloud removes the burden of having to manage them in-house, bringing you peace of mind